Order Confirm

Immediately after your order is placed, an Order Confirmation email with a summary of your order as well as the shipping and billing details will be sent to you. Some carriers may experience a delay delivery due caused by COVID-19, at time your package maybe take longer to deliver than normal, but we will do our best to ship your order earlier. We appreciate your understanding.

Order Processing

Once your order is confirmed, your items will be prepared for shipping. You can check its estimated shipping time on the item details page. While we work hard to ensure your order is prepared for shipping as quickly as possible.

Delivery

Once your order is shipped, you will receive a Shipping Confirmation email with details about the items in the package as well as a tracking number and a link to the shipping company website. To track your package, simply click onto the link provided.

Please note that sometimes it takes the shipping company some time to update the status of the shipment and your tracking link may not work immediately. In the event of any unsuccessful delivery, you will also be notified by e-mail.

If you don’t receive your order, please contact us within 15 days after dispatch of the order.

For orders within 15 days after dispatch:

Customer responsibility: Input wrong address, etc. The shipping fee and insurance fee is non-refundabel.

Shipping Rates- See rate at checkout